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FAQ's - Catering

Corporate catering ordering

We ask you to give us as much notice as possible since we rent our commercial kitchen. The minimum required time is 48 hours prior to the event. There is an 8 person minimum charge.

Corporate catering delivery rates & times

Delivery rate

· Georgina, Newmarket, Aurora (under $1,000) – $25 delivery rate

· Georgina, Newmarket, Aurora (over $1,000) – No delivery charge

· Downtown Toronto – $50 delivery rate – off peak hours

· Downtown Toronto – $100 delivery rate – peak hours + waiting time charge

· A $5.00 fuel surcharge is added to every order.

Cancellations / Changes for corporate caterings

Cancellations: We accept cancellations up to 48 hours prior to the event date. Same day cancellations are not accepted.

Changes: We will do our best to accommodate you if an increase is required. Decreases are not possible after 9:00 am on the day prior to your catered event.

Large event/reception service types

Cocktails (hors-d’oeuvres)

Drop off: All items prepared in our commercial kitchen then delivered with a basic set up.

Staffed: All items prepared in our commercial kitchen then prepped and set up by our professional staff.

Buffet: One or more stations will be set up for your guests to peruse and help themselves.

Action Station: Add one or more signature items to your menu that are fully prepared at your event.

Passed/Butler service: Our professional service staff pass menu items throughout your event.

Dinner

Buffet: Each guest goes through the buffet line to choose their own meal.

Family Service: Each guest is served each course buffet style at their seat.

Plated: Each guest is served each pre-determined course at their seat.

Staffing Rates

Supervisors and/or Chefs are charged out at $48.00 per hour, all other staff are charged out at $28.00 per hour per staff person. Please note as a company policy a minimum of 2 staff are required per event which would include one supervisor. Staff persons are billed from the time they leave our location until the time they get back. Our professional staff is dressed in all black & white attire: black dress pants, white button up shirt.

With respect to staffing ratios, we generally provide the following:

· Dinner events – one staff member for each 20 guests.

· Cocktail events without cooking or prep on site – one staff member for every 40 guests.

· Cocktail events with cooking – Add one staff member for each station based on 40 plus guests.

Overtime

If the function has gone over the contracted time, overtime on banquet servers and catering staff will be charged at the regular rate invoiced unless the actual event time is over 8 hours long, in which time and a half will apply.

Bar Service

Yummy Mummy’s Kitchen does partner with bartending services in the area to provide you with the most cost effective bar service in the City. We offer everything from a simple Beer & Wine Service to a Full Bar service including cocktails to a Specialty Bar that can make any drink that you desire.

Service of Liquor

In accordance with Ontario liquor laws, Yummy Mummy’s Kitchen shall not serve liquor to persons less than 19 years of age. Patron(s) agrees to abide with this law and acknowledges that Patron(s) will be held liable and shall indemnify and defend the Caterer in any enforcement action of claim due to persons less than 19 years of age consuming liquor.

Children's Discount

Depending on the event, children under 10 years of age will receive a 50% discount on the menu portion (not including staffing or rentals if inclusive) applied to the invoice. Children numbers must be given with your final number prior to 14 days before your event.

Event Logistics

Any last minute menu and logistic changes are required at least 14 days prior to the event date. Any changes or modifications that come in after this cutoff date may not be able to be accommodated.

Final Count

For every event, the client will agree to notify Yummy Mummy’s Kitchen at least two weeks before the function with the final number of persons that will attend. If the caterer is not notified, the number of persons noted on the original event budget will be considered the final number. If the actual number of guests exceeds this number, every effort will be made to serve these guests; however, a menu substitution may be necessary and meal service may be delayed. If more food is required this will be invoiced after the event.

Operational Service Charge

A standard industry service charge is applied to all events. This fee encompasses all event & menu consultations, event preparation & orchestration, all liabilities and vehicle maintenance.

A 18% service charge is applied to the full invoice on all events.

Off Site Food

For the protection of our clients and their guests, Yummy Mummy’s Kitchen will be the only source of food on-site at the event. Allowances may be made for wedding cakes and ethnic requirements with prior notice.

Taxes

All applicable Federal and Provincial taxes are in addition to the prices agreed upon and will be charged accordingly.

Gratuities

If you feel that you would like to reward your server(s) for exceptional service we encourage you to do so. However, while it is greatly appreciated, a gratuity is certainly not mandatory. This may be paid directly to the server(s) or may be added to your invoice.

Photographs

Yummy Mummy’s Kitchen may photograph events and guests in attendance at your event. All pictures may be used on our website or in our printed material. Upon request pictures can be provided through email to our liaison for that event.

Large Event Cancellation Policy

In the result that a cancellation is required the client will forfeit the original deposit amount requested and received by Yummy Mummy’s Kitchen. If a cancellation occurs less than 14 days prior to the event date 100% of the quoted total amount will be charged..

Booking and payment requirements

Deposit: A non-refundable deposit amount of 35% of the total budget amount is required upon booking to confirm the date of the event. An additional 50% deposit will be required no less then 10 business days prior to your event date.

Balance: The full balance is due 48 hours before the function date. Any variances that result in either a credit or a balance owing following the event must be resolved during the first seven days after the final event date.

Leftover Food

or the protection of our clients, Yummy Mummy’s Kitchen will not leave “left over’s”. We cannot control the heating requirements once we have left the site, and due to liability, we need to ensure proper food storage.

Client Responsibilities

The client assumes full responsibility for all replacement costs on breakage of dinnerware and glassware, damaged linens, loss of equipment or props incurred by Yummy Mummy’s Kitchen because of malice on the client’s or guests’ behalf.

Methods of Payment

We accept:

 

 

Cash, Cheque, VISA, MasterCard,  American Express

Overdue accounts are charged a late payment charge of 2% compounded monthly (26.82% per annum).

A $40.00 administration fee is added to payments returned as a result of insufficient funds (NSF).

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